Returns & Exchanges
At Mixshe, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unworn condition with tags attached. Our streamlined process ensures that fashion lovers can shop with confidence and easily exchange or refund their latest style finds.
Initiate Your Request
Log into your Mixshe account, navigate to your order history, and select the items you wish to return to receive a Return Authorization number.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all original tags and labels are securely attached to prevent processing delays.
Ship the Items
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing